Information Technology

The Information Technology department is the primary contact point for Walla Walla University students, faculty, and staff with computer-related inquiries and challenges. Our goal is to anticipate, diagnose, and resolve hardware or software computer problems, providing effective and efficient customer service.

A major component of the IT team is the Help Desk which provides technical resources and services to all students, faculty, and staff. Some of our primary responsibilities include the following areas:

  • Computers
  • Printers
  • Internet & WiFi
  • Classroom Technology
  • myWWU
  • Desire 2 Learn (D2L)
  • Office 365 & Email
  • User Accounts

Help Desk

Your first point of contact for technical assistance.

Submit a ticket here:

(509) 527-2317

During regular business hours our Help Desk is available to assist Students with account and password questions as well as basic personal computer help and repair.

Visit the self-help portal for solutions to common problems or to submit a Help Desk ticket.

During regular business hours our Help Desk is available to assist Faculty and Staff with account and password questions, in-office and over-the-phone technical assistance and troubleshooting, as well as basic personal computer help and repair. 

Visit the self-help portal for solutions to common problems or to submit a Help Desk ticket.

During regular business hours our Help Desk is available to assist with account and password questions.

If you contact us for assistance, please be prepared to verify your identity. Please also note that FERPA regulations require we work directly with the account holder.


If you need technical help, the best place to start is our Self-help Portal. You can search for resolutions to common problems and even submit and track Help Desk tickets.


Walla Walla University has six general-purpose computer labs located throughout campus. When not reserved, these labs can be utilized by students, faculty, staff and alumni.


Your information technology team

Duane Anderson

Director of Information Technology

(509) 527-2895

Administration of Information Technology Department and PeopleSoft - HR, Payroll & Financials Support

Dave Reeves

Teaching and Learning Systems Manager

(509) 527-2486

Dave is primarily responsible for the smart classroom hardware and software as well as the Brightspace by D2L learning management system. He is also one of our campus' Brightspace administrators. Additionally, he is also our resident Macintosh expert.

Craig Kyle

Windows Systems and Active Directory Administrator

(509) 527-2292

Craig is our Microsoft systems expert. He is responsible for administering Active Directory, SharePoint, Windows desktops, and Windows servers.

Greg Cornell

Linux Systems Administrator

(509) 527-2994

Greg is our campus expert when it comes to UNIX and Linux architecture. He maintains the majority of our campuses back end academic systems and hardware, including our STEM lab. 

Paul Harvey

Network and Communication Manager

(509) 527-2949

Paul is in charge of all campus network, wireless and communication systems.

John Brunton

Enterprise Software Engineer

John is primarily responsible for the Slate to PeopleSoft Integration.

Matthew DeChance

ERP PeopleSoft Systems and Database Administrator

(509) 527-2587

Matthew administers servers and databases which host PeopleSoft and related systems, and writes operational support integrations/automations.

Ethan Myers 

Communications & Help Desk Manager

(509) 527-2271

Ethan is in charge of the department's student employee workforce and is responsible for overseeing all Help Desk operations.

Bradon Ladd

Software Engineer

 Bradon designs and implements new PeopleSoft systems, maintains current ones, and works with faculty and students to meet their PeopleSoft needs.