Frequently Asked Questions

Advisor information is available in myWWU > Highpoint > Academics > Advisor Information
or myWWU > PeopleSoft Student Center Classic

The Freshmen Success Program supports first-year college students transitioning to college life. Trained mentors provide support by building relationships with students, helping to reduce barriers, building time management skills, and connecting students with faculty and other resources on campus. Participation in the program is required for all incoming freshmen for a period of three quarters. A fee is assessed for this program; see the Academic Fee Section of the Financial Bulletin.

Common reasons for receiving a hold on your record include

• an outstanding balance on your account
• not completing financial clearance
• CommUnity attendance
• Student Success
• not getting clearance from your advisor to sign up for classes

These holds may limit you in a number of ways. The most common effect of a hold is that it may keep you from enrolling in classes.

By clicking on the hold in Highpoint > My Information > Holds, or Student Center Classic, there will be a description of why the hold was added and who to contact to clear the hold.

A dual major is earned if a student wishes to major in two programs leading to the same degree name--for example, both majors leading to a Bachelor of Science degree. Students may also earn two baccalaureate degrees concurrently or sequentially provided the candidate has met all requirements for both degrees and has spent a minimum of 40 of their last 45 credits in residence. Once the requirements are met for the first degree, financial aid may be impacted. Please see Student Financial Services for details.

There are several resources available to assist in determining degree requirements. 

1. The undergraduate academic bulletin lists requirements for all degrees offered and is available online Undergraduate Bulletin.
2. Personalized degree requirements are available by viewing your Degree Audit in myWWU > Highpoint > Degree Progress, or
   myWWU > Self Service > Student Center > Academics > My Academics > View my Degree Audit.
3. Visit with your academic advisor.

While your advisor may assist you in planning a program, degree candidates are expected to be fully informed concerning degree requirements and are responsible for their fulfillment.

A course may satisfy content requirements for several majors or minors but credit will apply to only one unless otherwise specified within a given department. A course may satisfy the cognate requirements of a major while simultaneously being counted toward the credit requirement of another major, minor, or concentration.

Verifications of degree completion may be requested through the National Student Loan Clearinghouse at Student Loan Clearinghouse. Academic Records can also verify that a student has received his or her degree and dates of attendance. However, they cannot give out grades or number of credits over the phone.

Students have the option of meeting degree requirements as published in the bulletin at the time of initial registration or any bulletin published while in regular attendance. Those not in attendance at WWU for one full school year (except for Student Missionaries) must meet the requirements of the current bulletin upon resuming attendance.

A normal course load is 16-17 hours per quarter.  Sophomores, juniors, and seniors may register for 18 quarter hours if their cumulative WWU grade-point average is 3.00 or better.

The maximum course load for undergraduate students is 12 credits distributed evenly throughout the eight-week session, unless an overload is approved by the Associate Vice-President for Academic Administration. A course load of 9-12 credits is considered a full load for undergraduate students for the eight-week session.

To find the last day to add/drop classes for a particular term, view Academic Calendar.

To find your classrooms, log onto myWWU and click on Highpoint, then Schedule. You can choose between a list or calendar view.
You may also choose PeopleSoft Student Center Classic to see a list of classes and locations.

There are a few reasons you may be experiencing difficulty accessing registration screens: 

• All new students must register through the Academic Advisement office. You may make an appointment by calling (509) 527-2132; 
• If you have not been enrolled at WWU for one quarter or more, other than summer, you will need to reapply to the university to reactivate your account for registration; 
• Not having clearance from your academic advisor will block your registration. Please contact your advisor or the Academic Advisement office.
• If other reasons appear to be the issue, please contact the Academic Records Office at (509) 527-2811.

Class standings are as follows:  

• FRESHMEN. Students who have met the University's entrance requirements and have completed less than 45 quarter hours are classified as freshmen.
• SOPHOMORES. Students who have completed between 45 - 90 quarter hours are classified as sophomores.
• JUNIORS. Students who have completed between 90 - 136 quarter hours are classified as juniors.
• SENIORS. Students who have completed more than 136 quarter hours are classified as seniors.

Seniors who can complete all degree requirements during the current school year are eligible for class membership.

If the class is full, you can add yourself to the wait list. Enrollment exceptions may be made on a case-by-case bases or as openings occur.

If myWWU is saying you don't meet the pre-requisites for the course and you have not taken the pre-requisite class please contact your academic advisor to determine another class option. If you have taken the pre-requisite or wish to request an exception to policy, please contact the Academic Records office.

Students may repeat a course to replace an original Walla Walla University grade. Though both grades will appear on the official transcript, only the highest grade earned in the course will be used in the GPA calculation.

An Incomplete “I” is a temporary grade which may be given at the instructor’s discretion to a student when illness, necessary absence, or other reasons beyond the control of the student prevents completion of course requirements by the end of the academic term.

Incomplete grades may be given only in the following circumstances:

• The student’s work to date is passing
• Attendance has been satisfactory through at least 50% of the term
• A documented illness or injury, death in the family, or other extenuating circumstance legitimately prevents completion of required work by the due date
• Required work will be completed and submitted to the instructor three weeks before the close of the following term
• The incomplete is not given as a substitute for a failing grade
• The incomplete is not based solely on a student's failure to complete work or as a means of raising his or her grade by doing additional work after the grade report time
• The student initiates the request for an incomplete grade before the end of the academic term.

Appropriate grades must be assigned in other circumstances. An X grade may be recorded for students who cease attending class within the first 50% of the course at the instructor’s discretion. Submission of all required work is due to the teacher by week 7 of the following term. Graduating seniors must complete all outstanding incomplete grades six weeks prior to graduation.

The grade-point average is computed by totaling the grade points of all courses taken at Walla Walla University and dividing by the total quarter hours for which grades are received. Only the best grade of a repeated course will be calculated in the grade-point average. Default grades of Incomplete are included in the grade point calculation. The AU, IP, NC, S, W, X and Z are disregarded in computing the grade-point average.

Undergraduate students who have earned a minimum of 15 hours per quarter (excluding S credits, IP, and incompletes) and have achieved a grade-point average of 3.5 or better, qualify for the Dean’s List. Students who have earned a G.P.A. above 3.75 appear on the Dean’s List of Distinguished Students.

Students will have until the last day to drop classes during the next regular quarter to report any discrepancies to the Academic Records Office.

At least 40 of the last 45 credits before degree completion must be Walla Walla University credits.

Students may repeat a course in which credit has been granted and grades have been received; however, academic credit may be earned only once. Courses may only be repeated 3 times, and only the best grade will be computed in the grade-point average, though all grades will remain on the permanent record. This repeat work must be taken in a regularly offered class. Challenge examinations and independent or directed study arrangements are not allowed for repeat course work. Repeat course work for which an F has been received must be completed in residence unless permission to do otherwise is granted by the Academic Standards Committee.

In addition,

Students must complete financial clearance four calendar days prior to the first day of the term. Registrations will be canceled for students who do not complete financial clearance on time.

Students who withdraw from a class or the university after the first week of classes receive grades of "W" on their transcripts for all withdrawn classes.

Students may register for upper-division courses provided that they have completed 45 quarter hours of university course work, the general studies mathematics requirement, ENGL 121 and 122 or HONR 141 and 142, and has completed or is concurrently enrolled in either ENGL 223 or HONR 243.

You can access your enrollment verification through myWWU under Highpoint > Enrollment > Enrollment Verification. You may also use PeopleSoft Student Center Classic > Academics > My Academics > Request enrollment verification. Select either current enrollment or all enrollment and then click the link “Obtain an enrollment certificate.” 

If a loan company or insurance agency is requesting verification, complete their form and then bring, mail or email it to the Academic Records Office. If you need additional assistance with verifications, contact the Academic Records Office at (509) 527-2811 for assistance.

You can access your dates of attendance through myWWU under Student Center>Academics>My Academics>Request enrollment verification. Select "all enrollment" and then click the link “Obtain an enrollment certificate.” 

Or, to verify dates of attendance, call us at (509) 527-2811.

Address information and phone numbers can be updated in myWWU. Simply go to myWWU > Highpoint > My Profile. You may also use PeopleSoft Student Center Classic > Personal Information > Demographic Data.  Addresses and phone numbers can also be updated in the Student Financial Services Office.

You are encouraged to setup a non-WWU email in your myWWU profile under Account Recovery. This will allow resetting your password without calling HelpDesk. If you are a recent student, this was done automatically for you.

Navigate to mywwu.wallawalla.edu, click on "Sign In" to enter your WWU email address. Click "Next". The webpage will take you to the Walla Walla University sign-in page. Click the "Forgot Your Password" link to reset your password. This will send an email to your recovery email address with a link to reset your password.  

If you are still unable to login, please contact the HelpDesk at (509) 527-2317. They will be able to further assist with account troubleshooting and password resets.

All students are expected to take final examinations as scheduled. If you have extenuating circumstances, requests for exceptions are to be submitted to the Associate Vice President for Academic Administration three weeks prior to the close of the quarter. If approved, a fee is assessed for each out-of-schedule examination; see the Academic Fee section of the Financial Bulletin.

Personalized exam schedules can be found with your class schedule either in Highpoint or Student Center Classic.

You can find the exam schedules posted for the entire academic year as well as the academic calendar and information about schedule changes at wallawalla.edu/calendar.

View the final exam schedule >

On occasion, it may be necessary to take a course at another college. Some of the reasons for this may be time conflicts that cannot be resolved, scheduling issues is a course is not offered every year, or selected courses taken in the summer, etc. When this happens, students are requested to complete a Transfer Course Approval Request and submit it to the Academic Records office. If approved, the student has assurance that the course is transferable to WWU and it will be applied as request toward degree requirements.

Students shall have the option of meeting degree requirements as published in the bulletin at the time of initial registration or any bulletin published while in regular attendance. Those missing regular attendance for one full school year (except for Student Missionaries) must meet the requirements of the current bulletin upon resuming attendance.

Concurrent registration at another accredited college/university may occasionally be advisable because of course unavailability or schedule conflicts. Students who are considering this option should consult their advisor and the registrar to ensure that their total course load is reasonable, that the transfer course will not interfere with their Walla Walla University class schedule, and that the course will satisfy the intended requirement. Transfer course approval requests are available at wallawalla.edu/resources/forms. It is the student's responsibility to have a transcript sent to Walla Walla University as soon as the course has been completed. Seniors should not enroll for courses at other colleges without prior approval from Academic Standards Committee (see Residency Requirements in the bulletin). 

Yes. Request forms are available at: Transcript Request

Yes. Unofficial (or student) transcripts may be obtained by accessing the transcript request page. 

The Academic Records office does not generate unofficial transcripts for distribution.

Please contact Academic Records Office by phone at 509-527-2811. You will need to provide information to verify your identity, then your ID number will be provided to you.

Simply access our transcript request site at: Transcript Request

The Student Development Center (SDC) offers drop-in tutoring free of charge and private tutoring for a minimal fee to all students enrolled at Walla Walla University. Tutoring is offered to students taking classes in the areas of business, mathematics, engineering, languages, science, and writing. Tutoring in additional areas is available upon sufficient demand. The writing center helps students with papers assigned for any class, and reading and study skills classes are offered to improve those specific academic skills. Disability support services are available for students with documented disabilities. 

Each quarter, several “tests” are run:

1. Did the student have a 2.0 or better term GPA last term enrolled?
2. Does the student have a 2.0 or better cumulative GPA?
3. Did the student complete at least 70% of their attempted credits last term?
4. Has the student completed at least 70% of all their attempted credits?

If a student “fails” one or more tests, they are put on “warning” status.

The next term enrolled, if a student on “warning” status “fails” one or more tests, even if they are different tests, their financial aid is put on hold.

For more information about the Satisfactory Academic Progress Policy, see Academic Progress.

Students must meet SAP requirements to retain their WWU Achievement scholarship.  For more information about the Satisfactory Academic Progress Policy, see Academic Progress.

Undergraduate tuition is calculated at a per credit rate for course loads of 1-11 credits. A single rate bracket tuition is charged for 12-16 credits. There is a reduced tuition rate for each credit above 16 credits.