3-Step Reservation Procedure
Submit a tentative reservation request using the online Reservations Request Form or by calling (866) 767-2746.
Guest services will reply to acknowledge receipt of reservation request and provide information and required documents.
Submit required documents and info.
Groups and individuals submit Credit Card info to hold reservation (by phone or web form) or submit full payment
Groups also submit completed/signed Facility Rental Agreement and Certificate of Insurance as described in the Agreement. Note: Washington, Oregon, Upper Columbia Conference entities do not need to submit Certificates of Insurance.
Receive Confirmation email.
Guest Services will confirm your reservation AFTER receipt of Credit Card info, completed/signed Facility Rental Agreement, and Certificate of Insurance.
Reservations can be requested up to one year in advance. Priority will be given in the following order:
- Returning groups requesting same dates of use.
- Returning groups requesting to change their dates of use.
- New group reservations.
Reservations requests by new groups will be considered in order of receipt and by size of the group.
All reservations are subject to the cancellation policy. WWU will refund the cancelled portion of reservation according to the following terms:
|Time of Cancellation||Refundment|
|6 months-1 year in advance:||100% payment refund-no credit card charge|
|3-6 months in advance:||75% payment refund or 25% credit card charge|
|1-3 months in advance:||50% payment refund or 50% credit card charge|
|Less than 1 month:||No payment refund or 100% credit card charge|
|Failure to cancel:||No payment refund or 100% credit card charge|