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Information Technology

The Information Technology department is the primary contact point for Walla Walla University faculty, staff, and students with computer-related requests and challenges. Our goal is to anticipate, diagnose, and resolve hardware or software computer problems, providing effective and efficient customer service.

The Computer Support team is responsible for maintaining computer hardware used by staff departments. Computer Support also includes the Help Desk which provides resources and services to all staff, faculty and students. Our primary responsibilities include the following areas:

  • General questions
  • User accounts
  • Campus email
  • Staff and Faculty Offices
  • Campus printing
  • Employee and student software
  • Computer Repair
  • Desire 2 Learn

Quick help guides

WWU's Information Technology department offers a number of resources for students. During regular business hours our Help Desk is available to assist with account and password questions, personal computer help/repair, along with a myriad of other things. 

Campus Account Information

How to:

WWU's Information Technology department offers a number of resources for faculty and staff. During regular business hours our Help Desk is available to assist with account and password questions, personal and office computer help/repair, along with a myriad of other things.

Printer toner and repair


Email setup:


Office—how to:


Voicemail—how to:


VPN—how to:


Your information technology team

Scott McFadden

Director of Information Technology

(509) 527-2205
scott.mcfadden@wallawalla.edu

Scott manages all Information Technology personnel. He works in conjunction with the various internal departments to establish and implement various systems and policies.

Brandon Aberle

Director of IT Client Relations

(509) 527-2587
brandon.aberle@wallawalla.edu

Brandon is responsible for the purchase and management of campus computer systems. He also maintains operational oversight of all Help Desk activities. 

Dave Reeves

Teaching and Learning Systems Manager

(509) 527-486
dave.reeves@wallawalla.edu

Dave is primarily responsible for the smart classroom hardware and software as well as the Desire2Learn (D2L) system. He is also one of our campuses Desire2Learn administrators. Additionally, he is also our resident Macintosh expert.

Duane Anderson

PeopleSoft Accounting Support Manager

(509) 527-2895
duane.anderson@wallawalla.edu

Duane is the accounting liaison to the IT team. His work consists primarily with the financial side of student information systems. 


Eric Winslow

Operations Manager

(509) 527-2292
eric.winslow@wallawalla.edu

Eric's current responsibilities include managing the departmental budgets and overseeing campus projects. He is also responsible for server and group policy management.

Gary Rittenbach

Academic Systems and Support Manager

(509) 527-2844
gary.rittenbach@wallawalla.edu

Gary is in charge of the purchasing and support of all academic computers on the College Place, Portland, Missoula and Billings campuses. This includes both faculty workstations and computer labs.

Greg Cornell

UNIX Systems Administrator

(509) 527-2994
greg.cornell@wallawalla.edu

Greg is our campus expert when it comes to UNIX and Linux architecture. He maintains the majority of our campuses back end academic systems and hardware. 


Mark Priddy

Software Project Manager

(509) 527-2995
mark.priddy@wallawalla.edu

Mark creates software on which the university runs. His projects have included many complex integrations between PeopleSoft and other campus systems such as D2L and the TimeClock system. 

Michael Bell

Director of Academic ERP Systems

(509) 527-2297
michael.bell@wallawalla.edu

Michael's responsibilities include several systems including myWWU, PeopleSoft, HighPoint and university web services.

Nathan Isaac

Web Application Developer

(509) 527-2098
nathan.isaac@wallawalla.edu

Nathan designs and implements web applications that integrate with other campus systems. He is the man behind the look and feel of our myWWU, Apply and Search pages.


Paul Harvey

Network and communication manager

(509) 527-2949
paul.harvey@wallawalla.edu

Paul is in charge of all campus network, wireless and communication systems.

Richard (Zach) Parker

Software Developer

(509) 527-2852
richard.parker@wallawalla.edu

Zach too creates software on which the university runs. His projects have included the financial clearance system, student hiring system, and improved pages for Records and Student Financial Services. 

Sam Cummings

Help Desk Manager

(509) 527-2271
sam.cummings@wallawalla.edu

Sam is in charge of the department's student employee workforce and is responsible for overseeing all Help Desk operations.

Last update on July 23, 2019