Counseling and Testing Center Staff 
(509) 527-2147

Our therapists are here to help.

Michelle Naden, PhD, LMFT

Director of the Counseling and Testing Center

Michelle has over 20 years of experience as a faculty member at Loma Linda University and Seattle Pacific University, where she directed graduate clinical training programs. She is a licensed family therapist and has practiced in several private practice settings within multi-disciplinary teams of providers. Michelle graduated from Loma Linda University with a Master’s degree in Marriage and Family Therapy and she earned her PhD in Sociology at the University of Southern California, with a special emphasis in Family Therapy.

Michelle loves working with young adults, and specializes in conversations that highlight their strengths and passions, and inspire their competence and confidence. She has considerable experience working with young people on issues relating to their passage into adulthood, and working with couples and families to build more satisfying relationships.

Jeremy Mays, MS LMFT

Licensed Marriage and Family Therapist

Jeremy, a 1998 graduate, is proud to return to Walla Walla University and be a resource for current students. Following an initial career in graphic design, he pursued his interest in counseling and earned a Master's degree in Marriage and Family Therapy from Seattle Pacific University in 2008. He appreciates the turns life sometimes takes in response to our evolving needs—and the journey to finding purpose and meaning in our lives and work.

Jeremy cares deeply about the lives, challenges, and experiences of young adults. He has worked with youth who have experienced abuse, homelessness, and those needing support through identity transitions. This work has deepened his empathy and active alliance with social justice efforts on behalf of women, people of color, and the LGBTQ+ community.

The privilege of collaborating with people in therapy has affirmed Jeremy's strong belief in our ability to heal, identify strengths, highlight sources of support, and find confidence and a sense of personal agency. In addition to his work at WWU, Jeremy also has a private practice specializing in anxiety, grief, depression, life transitions, and relationships.

Matthew Vaughan, LMHCA

Licensed Mental Health Counselor Associate

Matthew graduated from Washington State University in 2015 with a degree in psychology and earned his Master’s in Clinical Mental Health Counseling from University of Phoenix in 2020. He completed his Master’s internship at WWU in 2020 and returned to the WWU Counseling Center in the spring of 2021 as a full-time therapist working towards licensure. Prior to coming to WWU Matthew worked in community health and substance abuse programs. Through this work, he developed a passion for supporting and advocating for young adults from marginalized groups. He seeks to provide a safe and healing space for individuals who are struggling to belong and find purpose in their lives.

Matthew is strongly influenced by the work of Dr. Viktor Frankl and the theme of meaning is threaded throughout his clinical work. He is committed to enter every therapeutic relationship with openness, care and curiosity so that those he works with will come to feel comfortable being who they are.

Shannon West, MS LMFT

Licensed Marriage and Family Therapist

Shannon is a licensed family therapist and joins WWU to support students during this challenging time. She’s passionate about the lives of young adults and has a private practice working with adolescent girls and young women. Areas of expertise include anxiety and depression, loss and grief, and exploring one’s identity and influential relationships.

A former adjunct instructor at Seattle Pacific University and Pacific Lutheran University, Shannon has also provided counseling for students at Northwest University. Her background includes working with homeless youth and those impacted by abuse and trauma.

Shannon graduated from Seattle Pacific University with a Master’s degree in Marriage and Family Therapy and an undergraduate degree in Sociology with an emphasis in Gender Studies. She is committed to gender equality, racial and economic justice, and is LGBTQ+ affirming.

Bobbie Sue Schutter, PhD, LICSW

Licensed Independent Clinical Social Worker

Bobbie Sue is a licensed clinical social worker who has practiced in the field for 25+ years. She has a PhD in Social Work and Social Research from Portland State University, and completed her Masters and Bachelors of Social Work at Walla Walla University. She has spent most of her career working with college students and specializes in helping young adults with anxiety, depression, ADHD, grief and loss, life transitions, relationship concerns, self-esteem, sexuality (LGBTQIA affirming), and stress. Her counseling philosophy and approach utilizes skills and techniques drawn from: Solution Focused Brief Therapy, Person-Centered Therapy, Narrative Therapy, & Cognitive Behavioral Therapy. 

Bobbie Sue is pleased to join the counseling team to help support WWU students in their endeavors to manage difficult challenges and make life improvements during this unpredictable time. She also works in private practice to support and encourage individuals across the state through telehealth.

Lorraine Tilstra, RN, LNHA, MSW Intern

Registered Nurse and Social Work Intern

Lorraine is currently completing her master’s degree in Social Work at Walla Walla University.  She loves working with young adults in the areas of anxiety, depression, loss, identity, and relationships. 

Lorraine’s undergraduate degrees were in nursing, general business and long-term care administration.  Her diverse background includes working in hospice, oncology, and long-term care.

Stephanie Marsh

Testing and counseling coordinator

Stephanie graduated from Central Washington University in 2009 with a degree in psychology and is currently earning her Master’s in Social Work at Walla Walla University. Stephanie loves to get to know the students on campus and is always willing to chat with those who need a listening ear.

Diana Griffin, PMHNP-BC, DNP, RN

Psychiatric Nurse Practitioner

Diana graduated from Washington State University and has a background that will create a custom treatment plan for you. She understands the importance of educating you on the most effective ways to take care of your body and mind so that you can heal.

Jacqueline Lonning, BS

Student Health and Wellness Program Director

Jacqueline is joining the Student Health and Wellness team after ten years working in education, both in and out of the classroom. As a teacher, she is passionate about helping students connect with and nurture their unique talents and passions. Jacqueline’s interest in supporting student wellness is born of the belief that learning happens best when students’ whole selves are considered and cared for. Her hope is to help foster a campus community where students feel safe, seen, and supported.