Frequently asked questions about the WWU response to COVID-19

— Updated March 3, 2021 —


What do I do if I can’t be on campus for the first required COVID-19 test on March 28?
You will need to submit a request for an alternate testing plan by completing the Late Campus Arrival Request form. Please note that submission of the form does not guarantee approval for late testing. Your request will be reviewed, and then you will be notified if you are approved for alternate testing dates and of new scheduling options.

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How do I access the appointment system to schedule my first and second required COVID-19 tests for spring quarter?

  • Sign into myWWU and select Appointment Registration for COVID Test.
  • Select the quarter SPRING 2021.
  • Select your two COVID-19 test appointment dates and times.
  • Mark your appointments on your calendar so you won’t forget them.
  • Missed appointments or late arrival to campus will significantly delay your campus access, or may result in entirely preventing you from accessing campus for the quarter.

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If I’m on campus and I see someone I know who is not being covid safe, how can I report them and remain anonymous?
Behavior that is unsafe or that does not comply with COVID-19 protocols can be reported using the WWU Anonymous COVID-19 Compliance Reporting form

The university, in the interest of its students, faculty, and staff, will follow up on any notice of concern. Unless the concern has been submitted anonymously, the first step may be to contact you directly to solicit further information. If no further information is needed, the situation will be addressed without your further involvement. Concerns are reported to the COVID-19 Compliance Team for initial review and correction, and if warranted, may be referred to the vice president of Student Life or the director of Human Resources.

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How will I know if I’ve been cleared to get my ID card sticker that allows me to be out of modified quarantine and to be on campus? What is the criteria for receiving a sticker?
You will be able to get your ID card sticker when you receive notification from the COVID-19 response team that you have been cleared. This notification will be sent via email to your @wallawalla.edu email account. After you receive that notification, you can pick up your sticker.

    Students, faculty, and staff will not be cleared to get their sticker until the results of their second COVID-19 test have been received and recorded as negative. If you were tested at a time outside the regular testing times, your clearance to be on campus and out of modified quarantine will be delayed until receipt of a negative result on your second test.

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    Once I’ve received my email approving me to pick up my ID card sticker where do I get my sticker?
    Starting Monday, Jan. 25, you can pick up your sticker at the IT help desk in the basement of Rigby Hall on Monday through Thursday from 7 a.m. to 5 p.m., on Friday from 7 a.m. to noon. If you have a disability that limits your access to this location, please call the IT help desk at (509) 527-2317 to schedule an appointment to get your sticker and health pass delivered to the parking lot next to Rigby Hall. NOTE: Health screening is not available at the IT help desk beginning Jan. 25.

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    Where are the daily health screening stations located?
    Stations for your daily health screening are located at Kellogg Hall, the Winter Educational Complex, Foreman Hall, and Sittner Hall. Find screening station hours and specific locations, and learn more about the daily health screening process at wallawalla.edu/coronavirus. NOTE: ID card stickers are not available at the health screening stations beginning Jan. 25.

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    I got an email and a text saying that the results of my second COVID-19 test are available. However I don’t see any entries or information in the results section on the Avellino app or on their website. My account is all set up and working, but there aren’t any results to see. How can I find out my results?
    Your best route is to contact Avellino directly. WWU COVID-19 Response Director Dr. Kari Firestone is carefully monitoring all results and notifying those who test positive, however please contact Avellino and let them know that you can’t see your results. You will need to wait to pick up your ID card sticker until you receive an email from the university letting you know you’ve been cleared.

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    Do we begin in-person classes once we have negative results back from our second test or after receiving an email from WWU? I received my negative results this morning, but have not received an email from the university.
    Before teaching or attending in-person classes you will have to receive the email clearing you to pick up your ID card sticker. Once you have that sticker you can begin going to your in-person classes. Those clearance/authorization emails are rolling out as soon as test results are received, but it will take a bit of time for all students, faculty, and staff to be notified.

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    Can I still access the cafeteria even if I don’t have my I.D. card sticker?
    Yes. Students, faculty, and staff who have not received notification about being cleared to get their sticker can still access food in the cafeteria through the main entrance but will have to get their temperature taken and show their SaferMe self-report for the day before being allowed to enter the caf. Meals at the cafeteria and Express will be takeout only until you are cleared for campus access and have your I.D. card sticker. Once you have your sticker you can enjoy dining in the cafeteria and Express. There will be occupancy limits and safety protocols in place in both locations. If you have been notified by Dr. Kari Firestone, WWU COVID-19 response director that you are in isolation (tested positive) or quarantine (known exposure to someone who has tested positive), meals will be brought to you at your isolation or quarantine location.

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    Once students are back on campus, where will they live if they test positive for COVID-19 or if they are exposed to someone with COVID-19?
    Separate spaces have been set aside in Meske Hall for both quarantine (if you are deemed to be a close contact of someone who has tested positive for COVID-19) and isolation (if you test positive for COVID-19.) To reduce exposure, students in quarantine will not mix with students in isolation; they will be on separate halls with separate bathrooms. Once a student has moved into Meske Hall, they will not be allowed to leave until cleared by the COVID-19 response team. All meals will be delivered to students in quarantine and isolation, and residence hall staff members will be present to assist them. No visitors will be allowed with the exception of residence hall staff and/or the COVID-19 response team. If students are asked to go into quarantine or isolation they will receive more information about is expected.

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    Will WWU conduct COVID-19 testing throughout the quarter in addition to the two tests at the beginning of the quarter?
    WWU may conduct random testing throughout winter quarter to help interrupt the spread of infection, and our COVID-19 response director will also refer students for symptomatic testing at our University Health Clinic or at a local health care agency. Find important additional information on our modified quarantine information page.

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    When does it look like the vaccine will be available to the general public? Can people who have been vaccinated resume gatherings with other vaccinated folks?
    The Washington State Department of Health has distributed a vaccine distribution chart that outlines a timeline for various groups in Washington state to receive the vaccine. You can also find more detailed information and answers to many questions about the vaccine on the Washington State Department of Health vaccine web pages. Please keep in mind that these timelines are estimates and could change.

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    Will students, faculty, and staff have to quarantine at the beginning of winter quarter?
    All students, faculty, and staff will be in modified quarantine during the first two weeks of winter quarter. The first week of modified quarantine (Jan. 1 through scheduled campus move-in date and time) will be spent at your home. The second week of modified quarantine (from scheduled campus move-in date and time through the time you are cleared to be on campus) will be spent in your residence hall room, Village Housing apartment, or in your other approved local housing. You will attend all classes online during these two weeks.

    Find important information including the winter quarter schedule and expectations for the first two weeks of classes on our College Place and Portland campuses on our modified quarantine information page.

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    Will class meet on our traditional midwinter break day?
    Yes, classes will meet on Feb. 15 this year. This traditional break from classes has been reallocated in the schedule to accommodate the phased return at the beginning of winter quarter.

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    Why has WWU decided to move to double occupancy for residence hall rooms for winter quarter?
    The WWU COVID-19 Response Task Force made this decision based on the most recent guidelines for higher education from Washington state (see the last bullet point on page 4), which were released by the state governor on Oct. 20.

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    Have another question?

    We have a team on standby, ready to answer your questions. Click the “Ask a Question” button below to submit your query.

    If you are the parent of a current student and would like to speak to someone at the university, please contact Claudia Santellano, director for alumni and parent relations, during normal business hours at (509) 527-2644 or (800) 541-8900.

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