We recommend that each department have "back-up" toner and waste container on hand at all times in addition to the current toner supply inside the copier. This will eliminate emergency situations when toner runs out.
Ordering Back-Up Toner Supplies: www.craigofficesupply.com/WWU.html
After replacing the copier's current supply with the back-up supply on hand, the copier operator should immediately access the web page www.craigofficesupply.com/WWU.html and place an order to replenish the back-up supply.
When your order is placed, Craig Office Supply will receive the order and will forward to Plant Services the toner requested. Plant Services, will deliver your back-up toner supply as soon as possible (generally Tuesdays and Thursdays).
Please keep your back-up toner in a secure location.
Craig Office Supply has been contracted by WWU to service the university's Canon copiers. To place a service call, please call Craig Office Supply at 1-800-829-4111.
Our main technician for the Walla Walla Campus is Fred Fell. While your request will most likely get relayed to Fred, there is a chance they may have other service techs in the area that could respond quicker. Calling the corporate office is also important in order to document every call so your copier’s overall performance can be monitored.* If you get no response from this number, please contact Ken Vyhmeister, Controller, at 509-527-2104.
If your copier is having ongoing maintenance issues, no longer fits the needs of your department or needs to be replaced soon, please contact Ken Vyhmeister, Controller, at 509-527-2104.
* Please note that we should no longer be using Judy's Copy Postal Service for questions about copiers and copier service as Judy's Copy Postal Service no longer has a business relationship with Craig Office Supply.
For personal use of color copies, please self-charge yourself 20 cents per copy.
For black & white copies, you may use 5 cents per page.
You should report this on the “Employee Expense Report” form which should be forwarded to the Accounting Office and will be reflected as a deduction from your paycheck. The code that you will need in order to complete the Employee Expense Report is:
601600-102500-11 (under “Description” put “Personal Use - Canon Copier”)